Payment
Payment methods accepted in the clinic are Venmo and check. Online payments can be made in advance of appointments using a credit/debit card or Apple Pay. Thank you.
Payment is due at the time of service. A $20 late fee applies if payment isn’t made before or immediately after treatment.
Insurance Handling
This office does not deal directly with insurance companies. Patients who would like to seek reimbursement from their carrier will be given a superbill upon request for acupuncture only. This office makes no guarantee of reimbursement.
Running Late
We can accommodate up to 15 minutes. After that, your appointment will need to be rescheduled, and the full appointment fee applies. This helps keep the clinic on schedule for everyone.
Cancellation
Appointments cancelled after 4pm the business day before your visit will be charged the full visit fee, except in rare emergencies, evaluated at Kristi’s discretion. Patients using a package will forfeit one session. If it is possible to fill your spot, you’ll be notified and the fee waived.